Name: The Call Centre
Rating: 8.7

Synopsis

Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.

First Air Date: 2013-06-04

Last Air Date: 2014-05-20

Number of Seasons: 2

Number of Episodes: 11

Networks: BBC Three

Fly-on-the-wall documentary following staff in the third largest call centre in Swansea.

Ep. 1: Happy People Sell (2013-06-04)

Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.
Ep. 2: Some Will, Some Won't, So What, Next! (2013-06-11)

Nev needs to find a sales agent to represent the call centre in a nationwide competition.
Ep. 3: Surround Yourself with the Right People and the Rest is Easy (2013-06-18)

Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.
Ep. 4: The Cash Cow of the Company Has Stopped Giving Milk (2013-06-25)

The centre's most lucrative contract is ending and it's down to Nev to find a replacement.
Ep. 5: Get Back on the Horse and Ride (2013-07-02)

CEO Nev hits the road to find a replacement contract for the call centre.