Customer Wars

Synopsis

With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.

First Air Date: 2022-11-15

Last Air Date: 2026-03-24

Number of Seasons: 8

Number of Episodes: 120

Created By: Jonathan Skogmo, Jason Cilo

Networks: A&E, Z

View Technical Specifications on IMDb

Top Cast

Imari Williams as Narrator

Seasons

Specials (2023) - (17 Episodes)

Season 1 (2022) - (15 Episodes)

Season 2 (2023) - (12 Episodes)

Season 3 (2023) - (25 Episodes)

Season 4 (2024) - (16 Episodes)

Season 5 (2025) - (14 Episodes)

Season 6 (2025) - (12 Episodes)

Season 7 (2025) - (17 Episodes)

Season 8 (2026) - (17 Episodes)

Specials (2023)

Special Episodes including Top 10 Countdowns.

Episodes:

Ep. 1: Top 10: Fight Club (2023-07-11)

Customer satisfaction isn't always guaranteed in this top ten episode of Customer Wars, especially if there are fists involved.
Ep. 2: Top 10: Hands Off (2023-07-18)

Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.
Ep. 3: Top 10: Complaint Department (2023-07-25)

In this top ten special of Customer Wars, irate patrons received poor service and they're not afraid to shout about it.
Ep. 4: Top 10: The Waiting Game (2023-08-01)

On this top ten special of Customer Wars, patience is a virtue. And it's something all these customers are running out of.
Ep. 5: Top 10: Food Fight (2023-11-28)

Patrons take hangry to a whole new level in a special look back featuring the top ten most memorable food related incidents of Customer Wars.
Ep. 6: Top 10: Running Interference (2023-12-05)

Sometimes you have to take matters into your own hands, and on this top ten countdown special, these busybody customers do just that.
Ep. 7: Top 10 Moments of 2023 (2023-12-12)

You can't always get what you want, and in this top ten year-end special, these customers aren't happy about it.
Ep. 8: Top 10: Labor Pains (2023-12-19)

See what happens when employees get fed up and totally snap in this top ten special of Customer Wars.
Ep. 9: Top 10: Emergency Exit (2023-12-26)

On this top ten countdown special, patrons cause a scene and are shown the door in dramatic fashion.
Ep. 10: Top 10: Police Intervention (2024-01-02)

Calling 9-1-1 is just the beginning of the drama that goes down on this top ten special of Customer Wars.
Ep. 11: Top 10: Special Delivery (2025-03-04)

Customer service has a different definition in this top ten special. See what happens when package deliveries don't go as expected, and how these delivery drivers and customers decide to handle the obstacles they're faced with.
Ep. 12: Top 10: Commuter Crashouts (2025-03-18)

Taking mass transit can be risky, and occasionally downright dangerous on this top ten episode of Customer Wars.
Ep. 13: Top 10: Power Struggle (2025-10-28)

Features the most unforgettable showdowns where customers took their demands to jaw-dropping extremes. From shoppers who refused to take “no” for an answer to diners pushing the limits of patience in restaurants, these top ten moments highlight the clashes that erupted when ordinary interactions escalate into a dramatic test of patience, persistence, and authority—proving that even the simplest situations can spiral into a full-blown power struggle.
Ep. 14: Top 10: Epic Fails (2025-11-18)

Count down the most unforgettable moments when things went hilariously—and sometimes disastrously—off course. This episode highlights real-life blunders caught on camera.
Ep. 15: Top 10: Edge of Mayhem (2025-11-25)

From terrifying falls and dangerous dinners to a tiny taste of terror, these customers risked it all for a good time in this top ten episode of Customer Wars.
Ep. 16: Top 10: Biggest Blunders (2025-12-16)

Little mistakes made a huge impact on this top ten episode of Customer Wars
Ep. 17: Ttop 10: Split Second Survival (2025-12-23)

When life let them down, these customers made a run for it. This is the top ten survival-mode moments of Customer Wars